Warranty Policy

Standard one year manufacturer warranty:

The manufacturer warrants this product to be free from defects in workmanship and materials, under normal residential use and conditions, for a period of one (1) year for the original invoice date.  Shipping and handling fees are to be paid for by the customer. The manufacturer agrees, at its option during the warranty period.

Please allow 2-4 weeks for your warranty return or replacement to be processed.

Warranty Limitations

This warranty does not include:

  • Any condition resulting from incorrect or inadequate maintenance or care
  • Damage resulting from misuse, abuse, negligence, accidents, or shipping damage
  • Dissatisfaction due to buyer’s remorse
  • Normal wear and tear


All warranty claims must be filed by the consumer to the retailer of the product(s), who in turn is to contact the manufacturer regarding any warranty return or replacement.  We will handle claims from consumers directly for products purchased through other entities, such as distributors or retail partners, or on www.delee-trimmer.com. Please retain invoices for a minimum of one year for warranty purposes.  Claims must be filed with our customer service via supports@deleetrimmer.com.

Claim Procedures

  • Claims for defective merchandise must be made within ONE year from invoice date. Claims for missing parts must be made within 30 calendar days after the merchandise is received
  • Any claim for defective merchandise returns must be packed in original packaging
  • We reserve the right to specify that items be returned to the original warehouse for inspection
  • Pictures are required to claim defective merchandise, along with a copy of the original invoice
  • If the claim is justified, the item(s) or part(s) will be repaired or replaced, or a credit will be issued. It is our policy to replace parts whenever possible


Contact Us

If you would like to contact us concerning any matter relating to this Warranty Policy, you may do so via "contact us" button in home page or send an email to supports@deleetrimmer.com.